The results are based on the answers provided between July 23rd and August 6th 2020 by 91 partners located in 42 countries. They highlight that the virus now directly affects the customers and employes of MFIs. MFIs are facing operational constraints but they believe they can survive the crisis. Nevertheless, the impact of the crisis is particularly strong on the informal sector of the economy. MFIs are sensitive to the needs of the clients in the informal economy and are considering providing specific services.
According to the survey, MFIs continue to face major financial issues. The two main consequences of the crises are (i) the increase in portfolio at risk and (ii) the reduction in outstanding portfolio.
